Frequently Asked Questions
How can I check the delivery estimate?
The delivery estimate available for your address is shown at checkout. It may vary depending on the destination and shipping method.
Is shipping within Brazil free?
CorePet currently offers a free-shipping option for eligible addresses in Brazil. Available conditions are shown at checkout before you place the order.
How do I choose a product color or version?
When a product has more than one option, select the desired variant on the product page before adding it to your cart.
Which payment methods are available?
The payment methods available for your purchase are shown at checkout.
How do exchanges, returns and refunds work?
See the Refund Policy in the store footer for the applicable conditions.
I need help with an order. What should I do?
Email corepet.of@gmail.com and include your order number and the email address used for the purchase.